Refund policy
To keep our prices fair and operations efficient, we currently offer exchanges only.
(no returns or refunds)
Exchange conditions:
- Exchanges accepted within 7 days of delivery
- Items must be:
- Unworn
- Unwashed
- With original tags & packaging
How to Exchange?
- Reach out through our ‘Contact Us’ form within 7 days, with your order number and clear photos of the item.
- We’ll guide you on where to send your item.
- Ship the item back to us using your preferred courier in UAE.
- If the new item is higher in price, you will receive a payment link for the difference. If it is lower, the remaining balance will be issued as store credit.
- Receive your exchange once the first item is inspected and approved.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.